We believe your personal data belongs to you. 9lotto's Privacy Policy clearly outlines how your information is collected, stored, and kept secure.
We protect your privacy not just through words, but through technology and policy.
All your personal data and financial transactions are protected with SSL 256-bit encryption — the same technology used by banks. No third party can access or read your information.
9lotto never sells your name, phone number, or email to advertisers or third parties. Your data is used solely to improve our services.
We only collect information that is necessary to provide our services. No excessive or unnecessary data is requested. Your privacy is the cornerstone of how we operate.
Your data is stored on internationally certified secure servers. Regular security audits are conducted, and 24/7 monitoring is in place to prevent unauthorized access.
You can view, update, or request deletion of your data at any time. We fulfill all data rights requests within 30 business days.
We are fully transparent about what cookies we use and why. You have the option to disable any non-essential cookies at your discretion.
9lotto (https://9lotto.biz) takes your privacy extremely seriously. This Privacy Policy explains in detail how personal information is collected, used, and protected for users of our website and mobile application.
This Privacy Policy applies to all 9lotto services — including website browsing, account registration, betting activity, payment processing, and customer support. By using our platform, you agree to this Privacy Policy.
Good to Know: This Privacy Policy of ours Terms & Conditionsshould be read alongside this document. Together, they give you a complete picture of your relationship with 9lotto.
9lotto only collects data that is essential to providing our services. Below is a breakdown of the two categories of information we collect:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address | Account Communications & Security |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Information | Betting history, preferred sports | Service Personalization |
We never collect sensitive information such as religion, political views, or health-related data.
9lotto collects information in several ways. Below is a breakdown of each method:
⚠️ We will never ask for your password or full banking details over a phone call or email. If you receive any such communication, treat it as a fraud attempt.
9lotto uses your data for the following purposes — and only for these purposes:
Should we ever need to use your data beyond the purposes stated above, we will obtain your consent first. You may opt out of marketing communications at any time.
9lotto does not sell your personal data. However, limited data sharing may occur in the following circumstances to operate our services:
To be clear: We do not share your data with any advertising networks, data brokers, or marketing agencies. This is an absolute commitment under our Privacy Policy.
9lotto uses cookies on its website and app to enhance the user experience. We use three types of cookies in total:
These cookies are essential for the website to function properly. They are used to maintain login sessions, perform security checks, and process payments. They cannot be disabled.
These cookies remember your preferences, such as language selection and favorite sports. You can disable them, but doing so may limit some features.
These cookies help us understand which pages get the most traffic and where issues occur. Data is collected entirely anonymously and cannot be used to identify you personally. They can be disabled through your browser settings.
We do not retain your data beyond what is necessary. Data is deleted in accordance with the following policy:
| Data Type | Retention Period |
|---|---|
| Active Account Data | For as long as the account remains active |
| Financial Transaction Records | 7 years after account closure (as required by law) |
| KYC Documents | 5 years after account closure |
| Support Conversations | 2 years after resolution |
| Log Data & Session Information | 90 Days |
| Cookie Information | Up to 1 Year |
Upon an account closure request, we will delete all data beyond our legal retention obligations within 30 business days.
Under 9lotto's Privacy Policy, you have full control over your own data:
You may request a full copy of all information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of any data held beyond legal obligations.
You can object to your data being used for marketing purposes at any time.
You can receive your data in a readable, portable format.
You can temporarily pause the use of your data in certain circumstances.
To exercise any of these rights, email us at support@9lotto.biz. We will respond within 30 business days.
To keep your data secure, 9lotto employs a multi-layered security framework:
That said, no organization can guarantee 100% security on the internet. We therefore encourage you to take precautions as well — use a strong password and never share your login credentials with anyone.
9lotto strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.
If we discover that a minor has accidentally created an account, we will immediately close that account and delete all associated data. If you believe a minor has registered on our platform, please notify us at support@9l otto.biz.
9lotto may update this Privacy Policy when necessary. If changes are made:
Tip: Check back on this page from time to time to stay up to date with our latest Privacy Policy.
For any questions, complaints, or requests to exercise your data rights regarding this Privacy Policy, please get in touch with us:
When submitting a data rights request, please include your account ID and registered mobile number to help us verify your identity quickly.
This Privacy Policy was last updated in January 2026. Previous versions are no longer in effect.